Brand Identity

Brand Identity

Brand Identity

June 20, 2025

We Killed the Brief. Here's What We Use Instead

We Killed the Brief. Here's What We Use Instead

In the world of strategic branding and creative direction, one of the most sacred tools has become the biggest obstacle to great work: the traditional creative brief. After years of watching talented design teams struggle with bloated, unclear briefs that hindered rather than helped their creative process, our branding agency made a radical decision. We killed the brief entirely and replaced it with something that actually works for modern brand development.

This wasn't a decision we made lightly. The creative brief has been the foundation of agency work for decades, serving as the bridge between brand strategy and visual execution. But in today's fast-moving, multi-platform brand environments, we realized that traditional briefing methods were creating more confusion than clarity, leading to weaker brand identities and frustrated creative teams.

Our structured branding process now centers around what we call strategic clarity rather than comprehensive documentation. Instead of lengthy documents filled with corporate jargon and templated sections, we focus on distilling brand strategy into actionable creative direction that empowers rather than constrains our design teams.

The Traditional Creative Brief Is Broken

Most briefs are bloated, vague, or templated to death—filled with marketing jargon but missing what creative teams actually need to make great work. Our branding studio has inherited countless briefs from previous agencies or internal teams, and the pattern is always the same: pages of information that somehow manage to say nothing useful about the actual creative challenge.

The traditional brief format emerged from an era when brand development was more linear and predictable. Brands had fewer touchpoints, audiences were more homogeneous, and creative execution was primarily focused on traditional media. Today's branding for startups and established companies alike requires agility, cross-platform thinking, and rapid iteration—qualities that traditional briefs actively discourage.

We've seen briefs that spend three pages describing target demographics but never explain why those people should care about the brand. We've reviewed documents that list twenty different brand attributes but provide no hierarchy or emotional focus. These briefs don't just waste time—they actively harm the creative process by overwhelming teams with irrelevant information while starving them of actionable insights.

The problem isn't just inefficiency; it's strategic confusion. When creative teams receive unclear direction, they either spend valuable time seeking clarification or make assumptions that may not align with business objectives. Either scenario delays project timelines and compromises creative quality.

Why the Old Brief Model No Longer Works

In fast-moving, multi-platform brand environments, the classic brief creates more confusion than clarity for both creative teams and stakeholders. The limitations of traditional briefing become especially apparent when working on comprehensive brand identity design projects that require coordination across multiple disciplines and platforms.

Too Much Information, Not Enough Insight

Briefs try to say everything and end up saying nothing—creatives are left guessing the real intent behind the project. Traditional briefs often confuse comprehensiveness with usefulness, including exhaustive lists of features, benefits, and brand attributes without providing the strategic focus necessary for effective creative direction.

Our client onboarding process revealed that creative teams were spending significant time translating brief content into actionable insights. They were essentially doing the strategic work that should have been completed before the brief was written. This redundancy not only wasted time but also increased the risk of misinterpretation and strategic drift.

We found that the most valuable brief sections were usually the shortest: a single insight about customer motivation, a clear statement of the emotional objective, or a specific creative challenge. The lengthy background sections, competitive analyses, and demographic breakdowns rarely informed creative decisions directly.

Stakeholders Don't Speak the Same Language

Marketing, product, and creative teams read the same brief but walk away with different interpretations of project goals and success criteria. This communication breakdown is particularly problematic in branding projects where visual identity design must align with broader business strategy and marketing objectives.

The language barrier between disciplines means that strategic concepts get lost in translation. Marketing teams might focus on competitive differentiation, product teams might emphasize functional benefits, and creative teams might gravitate toward aesthetic innovation. Without a unified framework for understanding project objectives, these different perspectives can pull the final brand identity in conflicting directions.

Our discovery sessions now include all stakeholders simultaneously rather than gathering input sequentially through brief reviews. This collaborative approach ensures everyone understands not just what needs to be created, but why it matters and how success will be measured.

It Centers Deliverables, Not Decisions

A good brief should spark creative direction, not just define outputs and tactical requirements. Traditional briefs often read like project specifications rather than creative inspiration, listing required deliverables without explaining the strategic thinking that should inform design decisions.

This deliverable-focused approach treats creative work as execution rather than problem-solving. Instead of challenging creative teams to find innovative solutions to brand challenges, traditional briefs often prescribe specific outputs based on assumptions about what the brand needs. This approach limits creative exploration and can result in predictable, category-conventional solutions.

Our approach emphasizes the decisions that need to be made rather than the deliverables that need to be produced. We frame projects around creative challenges and strategic objectives, allowing the best solutions to emerge through the design process rather than being predetermined by brief requirements.

So… What Did We Replace It With?

We stopped briefing and started co-creating around clarity, context, and creative freedom. This shift represents a fundamental change in how our branding agency approaches project initiation and creative direction, moving from information transfer to collaborative problem-solving.

Enter: The Brand Frame™

A new model built around strategic simplicity, creative constraints, and emotional intent—not a comprehensive checklist of project requirements. Our Brand Frame approach distills complex brand strategy into focused creative direction that empowers design teams to do their best work.

The Brand Frame serves as a strategic container rather than a detailed specification. It provides enough structure to ensure creative work aligns with business objectives while leaving room for creative exploration and innovation. This balance between constraint and freedom is crucial for generating breakthrough creative solutions.

Unlike traditional briefs that try to anticipate every possible creative decision, the Brand Frame focuses on the essential strategic elements that should guide all creative choices. This approach allows for more responsive, iterative creative development that can adapt to insights and opportunities that emerge during the design process.

One Page, One POV, One Direction

We believe if it can't be clearly expressed on one page, it's not ready for creative execution. This constraint forces us to distill brand strategy to its essential elements and communicate those elements clearly and memorably.

The one-page limit isn't arbitrary—it reflects our belief that clear thinking leads to clear communication. If we can't articulate the creative challenge and strategic direction concisely, we probably don't understand them well enough to guide effective creative work.

This format also ensures that everyone involved in the project can quickly understand and remember the key strategic elements. Creative teams don't need to reference lengthy documents during the design process; they can internalize the Brand Frame and use it as an intuitive guide for creative decisions.

What Our New Format Actually Includes

A breakdown of how we guide creative work without killing it with corporate filler or unnecessary complexity. Each element of our Brand Frame serves a specific purpose in the creative process and directly informs design decisions.

Core Insight: The Sharp Truth We're Acting On

Not "target audience: millennials" but "they're tired of feeling like they're being sold to by robots." The core insight captures the essential human truth that should drive all creative decisions, expressed in language that immediately suggests creative possibilities.

This insight emerges from our comprehensive brand questionnaire and discovery session process, but it's refined to its most actionable form. We look for insights that are specific enough to inspire unique creative solutions while being broad enough to guide decisions across multiple touchpoints and platforms.

The core insight often challenges conventional category assumptions or reveals unexpected customer motivations. These breakthrough insights become the foundation for differentiated brand positioning and memorable creative execution.

Emotional Objective: What Do We Want Them to Feel?

We write this before we touch any copy or design elements. The emotional objective defines the desired customer experience and provides clear criteria for evaluating creative concepts throughout the design process.

This emotional focus is particularly important for emotional brand storytelling and brand narrative development. Rather than hoping that emotional connection will emerge from tactical execution, we make it an explicit objective that informs every creative decision.

The emotional objective also helps resolve creative debates and guide iteration. When stakeholders disagree about creative directions, we can evaluate options against the emotional objective to determine which approach better serves the strategic intent.

Non-Negotiables + Creative Sandbox

The must-haves (brand tone, visual constraints, existing brand equity) and the places where we can experiment and innovate. This section clearly delineates what must be preserved from what can be reimagined, giving creative teams confidence to push boundaries where appropriate.

Non-negotiables might include existing brand recognition elements, regulatory requirements, or strategic positioning that must be maintained. The creative sandbox identifies opportunities for innovation and differentiation that can help the brand stand out in competitive markets.

This framework is particularly valuable for branding framework for modern businesses that need to balance consistency with evolution. Established brands can maintain equity while adapting to new markets or customer segments, while startups can establish distinctive positioning without unnecessary constraints.

Success Looks Like…

We define what "good" looks like upfront—so we're not guessing after project completion. This section establishes clear success criteria that align creative evaluation with business objectives and strategic intent.

Success criteria might include specific emotional responses, behavioral changes, or business metrics that the creative work should drive. By establishing these criteria early, we can design evaluation methods and optimization strategies that improve creative effectiveness over time.

This approach also helps manage stakeholder expectations and reduce subjective feedback that doesn't serve project objectives. When everyone understands what success looks like, creative reviews become more focused and productive.

How This Approach Changed Our Client Work

Collaboration became tighter, creative felt braver, and revisions dropped significantly—because everyone understood the strategic intent from the beginning. The Brand Frame approach has transformed both our internal creative process and our relationships with clients.

Creative teams report feeling more confident about their creative choices because they understand the strategic thinking behind project requirements. Instead of second-guessing whether their concepts align with unstated objectives, they can evaluate ideas against clear criteria and push creative boundaries with strategic confidence.

Client feedback has also become more constructive and strategic. Rather than debating subjective preferences or requesting changes that don't serve business objectives, discussions focus on how well creative concepts achieve the defined emotional and business objectives.

Project timelines have shortened significantly because less time is spent on clarification, revision, and realignment. The upfront investment in strategic clarity pays dividends throughout the creative development process, resulting in more efficient workflows and stronger final outcomes.

Our data-driven brand design strategy benefits from this clarity as well. When we have clear success criteria and emotional objectives, we can design more effective testing methodologies and optimization strategies that improve brand performance over time.

The Brief Isn't Dead—It's Just Reborn

It's not about tossing structure, but rethinking how we align around purpose rather than paperwork. The evolution from traditional briefs to Brand Frames represents a maturation of creative process thinking rather than abandonment of strategic discipline.

Structure remains essential for effective creative work, but that structure should serve creative exploration rather than constrain it. Our approach provides the strategic foundation necessary for great creative work while eliminating the bureaucratic elements that hinder innovation and collaboration.

Tools Like FigJam, Notion, and Loom Let Us Brief in Motion

Our new approach is collaborative, not static—built for iterative, async work that matches how modern creative teams actually operate. Digital collaboration tools allow us to create living documents that evolve with project insights and stakeholder feedback.

The Brand Frame becomes a dynamic workspace where team members can add insights, test concepts, and refine understanding throughout the creative process. This collaborative approach ensures that strategic thinking continues to inform creative development rather than being locked in at project initiation.

Video tools like Loom allow us to provide context and nuance that written briefs often miss. Creative teams can hear the strategic thinking behind project requirements and understand the human insights that should drive their creative choices.

Real-time collaboration tools also support our feedback-driven branding approach, allowing for rapid iteration and refinement that improves creative quality while maintaining strategic alignment.

Mini Examples: Strategy-First Prompts That Outperform Full Briefs

Here are three stripped-down project starters that led to clearer, bolder creative solutions than traditional comprehensive briefs:

Tech Startup Visual Identity

Traditional Brief Would Have Said: "Create a modern, professional logo for a B2B SaaS platform targeting enterprise customers. The logo should convey innovation, reliability, and scalability while working across digital and print applications."

Our Brand Frame:

  • Core Insight: IT directors are drowning in vendor promises—they need proof, not personality

  • Emotional Objective: Confident clarity (not excitement)

  • Creative Sandbox: Bold simplicity that cuts through tech industry noise

  • Success: They see it and immediately trust our competence

Result: A striking, minimal identity that used negative space and geometric precision to communicate technical expertise. The logo became a symbol of clarity in a cluttered category, leading to 40% faster sales cycles.

D2C Beauty Brand Packaging

Traditional Brief Would Have Said: "Design packaging for a clean beauty brand targeting millennial women. The packaging should communicate natural ingredients, sustainability, and premium quality while standing out on retail shelves and social media."

Our Brand Frame:

  • Core Insight: They're exhausted by beauty perfection—they want products that feel like self-care, not self-improvement

  • Emotional Objective: Calm confidence (not aspiration)

  • Creative Sandbox: Honest textures and imperfect beauty that photographs authentically

  • Success: It feels like a best friend's recommendation, not a beauty counter

Result: Packaging that embraced natural imperfections and organic shapes, creating an anti-Instagram aesthetic that drove unprecedented social sharing and customer loyalty.

Creative Agency Rebrand

Traditional Brief Would Have Said: "Rebrand established creative agency to reflect evolution from traditional advertising to integrated brand experiences. The new identity should appeal to modern CMOs while honoring agency heritage and creative culture."

Our Brand Frame:

  • Core Insight: CMOs are tired of agencies that talk about creativity but deliver predictable work

  • Emotional Objective: Intrigued confidence (show, don't tell)

  • Creative Sandbox: Living identity system that demonstrates creative capability through its own behavior

  • Success: Prospects immediately understand our creative approach without explanation

Result: A dynamic identity system that changed behavior based on context and interaction, becoming a demonstration of creative capability that generated significant new business within six months.

Building Creative Confidence Through Strategic Clarity

Our structured branding process now emphasizes building creative confidence rather than managing creative constraints. When design teams understand the strategic thinking behind project requirements, they make bolder, more innovative creative choices that better serve business objectives.

This confidence extends to client relationships as well. When everyone understands the strategic framework guiding creative decisions, client feedback becomes more constructive and strategic. Subjective preferences give way to strategic discussions about how well creative concepts achieve defined objectives.

The Brand Frame approach also supports our bespoke brand systems development by providing clear criteria for evaluating system components and expansion opportunities. As brands grow and evolve, the strategic framework remains constant while tactical execution adapts to new contexts and requirements.

Measuring Creative Effectiveness

What makes a brand identity successful extends far beyond aesthetic appeal to measurable business outcomes and strategic achievement. Our strategic design agency now tracks creative effectiveness against the specific objectives defined in each Brand Frame, creating feedback loops that improve both strategic thinking and creative execution.

We measure emotional response through testing methodologies that evaluate whether creative work achieves the defined emotional objectives. This data helps refine both creative concepts and strategic frameworks, creating continuously improving brand performance.

Business metrics like conversion rates, brand recognition, and customer engagement provide additional validation of creative effectiveness. When creative work aligns with strategic objectives, these metrics typically improve significantly compared to traditional briefing approaches.

Less Briefing. More Belief.

The best work doesn't come from comprehensive PDFs—it comes from clarity, courage, and shared vision. Let's stop writing to impress and start framing to create meaningful brand experiences that drive business results.

Our founder-led storytelling approach emphasizes this principle: successful creative work emerges from deep understanding of customer needs and strategic objectives, not from exhaustive documentation of project requirements. The Brand Frame distills this understanding into actionable creative direction that empowers teams to do their best work.

The shift from briefing to framing represents a fundamental change in how we think about creative process and strategic alignment. Instead of trying to control creative outcomes through detailed specifications, we create conditions for breakthrough creative solutions by providing clear strategic direction and creative freedom.

This approach has transformed our client relationships and creative outcomes, resulting in more innovative solutions, more efficient processes, and stronger business results. The traditional brief served its purpose for decades, but modern brand challenges require more agile, collaborative approaches that match how creative teams actually work.

When strategic thinking is clear and compelling, it inspires rather than constrains creative work. The Brand Frame approach ensures that every creative decision serves a strategic purpose while leaving room for the innovation and surprise that make brands memorable and effective in competitive markets.